Document Type


Publication Date

Fall 12-5-2014


In today’s business world, organizations must continuously change in order to stay relevant and competitive in the marketplace. One of the ways organizations have been doing this is by moving functional groups to centers of excellence and shared services models. The purpose of these models is to standardize processes across organizations with the added intention to recognize significant cost savings. My company is no exception to this phenomenon but we are moving one line of business at a time in a slow and thoughtful manner. If I had the opportunity to sell the shared services model to my entire enterprise, I would not only have the interest of the organization in mind but also experience personal growth for myself.


Paper includes comments from supervising instructor Dr. Stuart Smith.