A new bi-level data envelopment analysis model for efficiency measurement and target setting
Data envelopment analysis (DEA) is a well-known and widely used method for performance evaluation in a set of homogeneous units. We propose a new bi-level DEA model for efficiency measurement and target setting. The fundamental novelty of the proposed model is threefold. We: (1) set both efficiency and profit concurrently as targets; (2) limit the amount of changes in the inputs and outputs to prevent unachievable targets; and (3) predict some targets for efficient units beyond the inefficient ones. We present a case study in the banking industry to demonstrate the efficacy of efficiency measurement and target setting in the proposed models.
Hajiagha, Seyed Hossein Razavi; Mahdiraji, Hannan Amoozad; and Tavana, Madjid, "A new bi-level data envelopment analysis model for efficiency measurement and target setting" (2019). Business Systems and Analytics Faculty Work. 66.