Date of Award
Master of Science (MS)
During this post-PC era, many organizations are embracing the concept of IT consumerization/ Bring-Your-Own Device (BYOD) in their workplace. BYOD is a strategy that enables employees to utilize their personally-owned mobile devices, such as smart phones, tablets, laptops, and netbooks, to connect to the corporate network and access enterprise data. It is estimated that employees will bring two to four Internet-capable devices to work for personal and professional activities. From increased employee satisfaction and productivity to lower IT equipment and operational expenditures, companies have recognized that mobile devices are reasonably essential to their own success.
However, many organizations are facing significant challenges with the explosion of mobile devices being used today along with provisioning the appropriate supporting infrastructure due to the unprecedented demands on the wireless and network infrastructures. For example, there is not only a growth in the number of wirelessly connected devices but the amount of bandwidth being consumed on the enterprise networks as well which is furthermore driven by increased usage of video and enterprise applications.
Managing mobility and storage along with securing corporate assets have become difficult tasks for IT professionals as many organizations underestimate the potential security and privacy risks of using wireless devices to access organizational resources and data. Therefore, to address the needs and requirements of a new mobile workforce, organizations must involve key members from the Information Technology (IT), Human Resources (HR) and various business units to evaluate the existing and emerging issues and risks posed by BYOD. Then a mobile strategy should be developed by taking into consideration the enterprise objectives to ensure it aligns with the overall organizational strategy.
There are various solutions available to address the needs and demands of an organization, such as Distributed Intelligence Architecture, network optimization, monitoring tools, unified management and security platforms, and other security measures. By implementing a suitable mobile strategy, organizations can ensure their particular enterprise network and wireless architecture is designed for highly scalability, performance and reliability.
They must also evaluate their existing policies and procedures to ensure appropriate security and privacy measures are in place to address the increasing mobile usage demands and potential liability risks.
By taking these factors into consideration, our team has analyzed the current BYOD issues for Educational Testing Service (ETS), which is a non-profit organization based in Princeton, New Jersey. Our findings have revealed a few major technical concerns relating to inadequate network and wireless infrastructure and the lack of a unified management and security platform. Thus, the team has recommended for ETS to implement Distributed Intelligence Architecture, network optimization and Enterprise Mobility Management (EMM) to address and resolve their current issues and risks.
In conclusion, companies are beginning to seize this transition in order to become competitive and productive in the workplace; however the unprecedented demands on the corporate network and risk to data security are critical aspects that need to be evaluated on an on-going basis. With this analysis, organizations can review, evaluate and implement the proposed solutions and best practices to address the most common BYOD-related issues that companies are facing these days. However, organizations should continually research the latest technologies that may be available and implement solutions that specifically meet their issues.
Somalwar, Shweta and Nguyen, Loc, "Strategically Addressing the Latest Challenges of Workplace Mobility to Meet the Increasing Mobile Usage Demands" (2014). Mathematics and Computer Science Capstones. Paper 16.